CYBERSECURITY

iSOC – Security Operations Center for Industrial OT/ICS Sectors

iSOC (Industrial Security Operations Center) is a continuous monitoring, detection, and cyber incident response service for OT/ICS Systems.

iSOC is a specialised continuous cybersecurity monitoring service for OT/ICS systems, created by industrial automation and OT cybersecurity experts. It covers threat detection, incident analysis, cyberattack response, and support for compliance with NIS2, KSC, and IEC 62443 requirements. The iSOC service provides comprehensive visibility of industrial infrastructure, faster threat detection, and effective protection of technological-process continuity.

OT/ICS Cybersecurity
Problems and Challenges

Industrial sectors are increasingly targeted by ransomware, sabotage, unauthorised configuration changes, and attacks against process infrastructure. Organisations must meet growing regulatory requirements arising from NIS2, the Polish National Cybersecurity System, and the IEC 62443 standard.
Achieving comprehensive visibility of cyber events in OT/ICS networks requires expertise in cybersecurity, industrial automation, and technological processes. Ineffective monitoring may lead to:

Production downtime.
Loss of process data.
Ransomware attacks.
Disruption of industrial installations.
Regulatory non-compliance.
Financial and reputational losses.

Effective Threat Detection in OT Sectors

The iSOC service provides comprehensive visibility of communications involving PLCs, RTUs, SCADA, DCS, HMIs, historians, and networks. Monitoring is based on analysis of mirrored network traffic, behavioural modelling, and process baselining, enabling the detection of:

Communication anomalies.
Unauthorised configuration changes.
Abnormal device behaviour.
Lateral-movement attempts.
Ransomware activity.
Threats specific to ICS sector.

The passive approach eliminates the risk of interfering with the technological process while enabling the effective detection of security incidents. Consequently, the solution can be deployed regardless of the level of technical debt in the client’s environment, without requiring changes to existing infrastructure or control systems.

OT Experts Who Understand the Technological Process

Cybersecurity in industrial sectors requires much more than knowledge of IT tools. The iSOC team consists of OT cybersecurity specialists and industrial automation engineers with experience in designing, integrating, and maintaining automation systems in sectors including energy, manufacturing, chemicals, critical infrastructure, and process industries.

We understand that human safety and continuity of the technological process are the priorities in OT sectors. Therefore, every decision made by iSOC analysts takes into account its impact on production and on the availability of control systems.

Compliance with NIS2, KSC, and IEC 62443

New regulatory requirements mean that industrial organisations and critical-infrastructure operators must implement increasingly advanced cybersecurity protection mechanisms.
The iSOC team supports organisations in:

Meeting the requirements of the NIS2 Directive.
Fulfilling obligations arising from the Polish National Cybersecurity System Act (KSC).
Implementing cybersecurity policies.
Preparing business continuity plans (BCPs).
Developing disaster recovery plans (DRPs).
Hardening OT systems.
Designing architectures aligned with IEC 62443.
Preparing the organisation for audits and inspections.

This enables industrial companies to reduce cyber risk and build compliance with national and European requirements without developing their own OT SOC structures.

iSOC Implementation Process for OT/ICS Systems

How iSOC Works Step by Step

The implementation of the Industrial Security Operations Center (iSOC) follows a proven process designed to achieve comprehensive threat visibility across OT, IT, and IoT systems quickly, while effectively preparing the organisation to meet NIS2, KSC, ISO 27001, and IEC 62443 requirements.
Each stage is designed around the specific characteristics of industrial infrastructure, where the continuity of technological processes, human safety, and control-system availability are critical.

Security Audit and Systems Analysis

The iSOC implementation process begins with a detailed analysis of the organisation and the identification of key business and technological assets.
The assessment covers:

OT (Operational Technology).
ICS/SCADA.
IT.
IoT.
Cloud systems.
Network and communications infrastructure.

At this stage, the existing safeguards, IT/OT convergence, cybersecurity maturity, and compliance with the following regulatory and standards-based requirements are assessed:

NIS2.
The Polish National Cybersecurity System Act (KSC).
ISO 27001.
IEC 62443.
GDPR.

The outcome is a detailed threat model, risk analysis, and action plan for increasing the organisation’s cyber resilience.

Preparing the Infrastructure for Security Monitoring

Once the analysis is complete, the infrastructure required for effective security-event monitoring is prepared.
The work includes:

Integration of log sources.
Configuration of telemetry systems.
Deployment of monitoring sensors and probes.
Preparation of communications with the SIEM platform.
Implementation of event collection and correlation mechanisms.

Depending on the organisation’s needs, this stage may also include infrastructure modernisation, network segmentation, hardening of industrial systems, and alignment with IEC 62443 and ISO 27001 requirements.

Secure Communications and Remote Access

An effective SOC requires reliable and secure information exchange between the organisation and the iSOC operations team.
The following are implemented:

Encrypted communications channels.
Access-control systems.
Multi-factor authentication (MFA).
Secure data-transfer mechanisms.
Procedures for exchanging security samples and artefacts.

Incident-escalation paths are also defined to enable experts to become involved rapidly when a threat arises.

Onboarding the Organisation onto the iSOC Platform

During onboarding, the key cybersecurity monitoring functions are activated.
The scope of work includes:

Integration of data sources with the SIEM platform.
Implementation of necessary cybersecurity control tools.
Configuration of threat-detection rules.
Implementation of OT-specific use cases.
Development of operational dashboards.
Configuration of security alerts.
Implementation of incident-response automation processes.

This gives the organisation comprehensive visibility of cyber events in the OT/ICS process and enables rapid threat identification.

Establishing Operational Processes and Rules of Cooperation

Before service delivery begins, the cooperation model between the customer and the iSOC team is defined.
The following are agreed:

SLA levels.
The incident-handling model.
Escalation procedures.
The responsibilities of each party.
System-access levels.
Reporting and communication rules.

This ensures transparent operational processes and effective handling of cybersecurity incidents.

Testing Monitoring Effectiveness

Functional and security tests are conducted before the production system goes live.
The following are verified:

Correct log collection.
Effectiveness of detection rules.
Operation of security playbooks.
Incident-response processes.
Escalation scenarios.

Simulations of realistic threats confirm the readiness of both the organisation and the iSOC centre to respond effectively to incidents.

Launching the iSOC Service and Handing Over Documentation

The final stage is the formal launch of the OT/ICS cybersecurity monitoring service.
The organisation receives:

Operational documentation.
Incident-response procedures.
Security policies.
Monitoring-architecture documentation.
Instructions for reporting incidents.

Training is also provided for administrators and users responsible for cooperation with the iSOC team.
From that point onward, the organisation benefits from 24/7 security monitoring, support from OT cybersecurity experts, and threat-response processes tailored to the characteristics of its industrial infrastructure.

Experience and efficiency

Competitive Advantage

We are part of the renowned Transition Technologies Group, which has been creating the future of industrial technology since 1991. The group includes 21 companies, employs more than 2,280 specialists and operates from 27 offices around the world, operating with 100% Polish capital. Our mission is to provide innovative technology solutions that drive global industry growth.

Innovation: We constantly invest in the latest technologies to keep our solutions at the forefront of innovation.
Experience: More than three decades in the industrial technology market provide us with the knowledge and skills needed for the most demanding projects.
Quality: We are ISO 9001:2015, ISO 27001:2013 and ISO 45001:2018 certified, confirming our commitment to the highest standards of quality and safety.

When you choose our solutions, you are investing in the future of your business – a future that is innovative, efficient and sustainable.

Learn more

We work with the best:

Trust and Satisfaction

Opinions of Our Customers

”

From the very beginning of our cooperation, Transition Technologies-Control Solutions has made itself known as a reliable partner. What set them apart was their creative approach at the bidding stage. We were presented with several proposals for solutions based on which we could choose a target direction.

During implementation, on the other hand, they acted with determination, solving successive problems that arose. Faced with the fact that the project was implemented in a difficult market environment, we often had to work together and develop remedies, often through compromise. Also, during the operation of the site, they reacted constructively and quickly to faults as they appeared.

TT-CS has proven itself as a trusted partner in challenging projects. We positively look forward to working together on future mechanical engineering projects.

Adam BombaProcess Manager

Knowledge and experience

Our experts guarantee the quality of services

Development Director

Pawel Przygodzki

Aabs graduate of the Wroclaw University of Technology, where he majored in Automation of Energy Processes at the Faculty of Mechanical and Power Engineering. He has been with Transition Technologies Group for over seventeen years, where he began his career as an Assistant Engineer. Currently, for more than four years, he has been serving as the Director of Marketing. He is a Development Director at Transition Technologies-Control Solutions. In his role, he manages a portfolio of industrial automation and cyber security projects with a focus on critical infrastructure.

Member of ISSA Poland and the Polish Wind Energy Association. He is certified as an ISO 27001 lead auditor, confirming his competence in information security management. He is currently expanding his knowledge and skills by studying an MBA at the Wroclaw University of Economics.

Project Manager

Pawel Sukiennik

Project Manager at Transition Technologies-Control Solutions responsible for the implementation of projects related to the security of OT systems. Graduated from the Faculty of Electronics, majoring in Automation and Robotics at Wrocław University of Technology.

A member of the association in ISSA Poland. A practitioner with more than 8 years of experience as an integrator of industrial automation and cyber security solutions on many critical infrastructure installations in Poland and abroad.

OT Cybersecurity Key Account Manager

Maciej Ramotowski

Key Account Manager for OT Cybersecurity at Transition Technologies-Control Solutions, where he is responsible for driving business development and sales of industrial cybersecurity solutions. His career spans sales, investment banking, business development in the US, and strategic procurement management within the pharmaceutical and port sectors in Poland. This diverse experience has shaped his ability to build trusted C-level relationships and translate complex technical challenges into clear, business-oriented decisions.

His career naturally evolved towards industrial cybersecurity, combining his commercial expertise with a strong understanding of the operational and strategic challenges faced by organizations operating critical infrastructure. He is a co-founder of a startup focused on OT cybersecurity, supporting operators of critical services in strengthening their security posture and addressing the requirements of the NIS2 Directive.

He is a member of ISSA Poland and currently pursuing an ISC2 certification. As an experienced trainer and active industry speaker, he regularly shares his expertise, promotes cybersecurity best practices, and contributes to raising awareness of cyber threats among business leaders and the wider community.

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FAQ

Questions
and answers

In the FAQ section, you will find answers to key questions about our services and processes, based on knowledge and experience. Our goal is to dispel doubts and provide clear information.

What is an Industrial Security Operations Center (iSOC)?

An Industrial Security Operations Center is a security operations centre focused on detecting incidents in OT/ICS systems, including process networks, industrial DMZs (iDMZ), industrial wireless networks, and DCS systems. iSOC provides continuous OT/ICS security monitoring, incident analysis, event correlation, and technical and compliance recommendations, with particular emphasis on the continuity of technological processes and infrastructure availability.

How does an Industrial SOC (OT SOC) differ from a traditional IT SOC?

A traditional SOC focuses mainly on IT assets, such as identities, endpoints, servers, and applications. An Industrial SOC is designed around the specific operational risks of OT/ICS systems and processes. In OT, process continuity and operational safety are the priorities, so monitoring and response methods must reflect the characteristics of industrial processes.

What OT/ICS challenges does iSOC address?

iSOC supports organisations in:

building resilience to cyber threats in industrial automation, in both commercial sectors and essential or critical infrastructure
meeting the requirements of the Polish National Cybersecurity System Act (KSC) and the NIS2 Directive
reducing the risk of cyberattacks disrupting technological processes

Does iSOC help organisations achieve compliance with NIS2 and KSC?

Yes. iSOC is positioned as a service that supports compliance with KSC and NIS2 requirements and provides auditable materials, including reports, recommendations, and compliance support delivered as part of the service.

What does continuous 24/7 iSOC support include?

As part of iSOC, an organisation receives continuous OT/ICS security monitoring; expert support from SOC analysts, automation engineers, and auditors; event analysis and correlation; security-system tuning; management, technical, and compliance recommendations; and on-call analysts ready to respond in the event of an incident.

How does cybersecurity affect the continuity of technological processes?

Continuous monitoring, updates, network segmentation, and rapid incident response improve the reliability of industrial infrastructure. Effective safeguards reduce the risk of production downtime, data loss, and equipment disruption. This is particularly important in facilities where even a short interruption can result in substantial financial losses or risks to human safety.

What is the iSOC Bastion?

A key element of the iSOC ecosystem is the iSOC Bastion, a dedicated OT security platform installed locally within the protected system. It acts as an independent observation point for industrial infrastructure, giving the organisation comprehensive visibility of threats and supporting the protection of technological processes. The Bastion enables data to be collected and analysed securely without interfering with control-system operations, supporting security monitoring, incident analysis, anomaly detection, and the development of cyber-defence capabilities.

How is OT data transferred to the central iSOC?

Not all data from the OT layer is transmitted to the central iSOC. Remote monitoring covers only security alerts and selected telemetry data identified during the initial audit as relevant to the continuity and safety of the technological process. Dedicated cryptographic mechanisms protect the integrity and authenticity of the transmitted information. Data is transferred through a one-way encrypted communications channel incorporating a data diode at the IT/OT boundary. At the central iSOC, the data is received through a one-way communications tunnel that also terminates at a data diode. The solution permits transmission only from OT to iSOC, eliminating the possibility of initiating return connections to the OT system.

What do the iSOC service levels Opti, Pro, and Full mean?

iSOC offers three service levels aligned with different risk and responsibility profiles:

Opti: pragmatic compliance and essential OT protection, including KSC and NIS2 support, with cost control and without excessive intervention.
Pro: comprehensive OT visibility and control for distributed and higher-risk processes.
Full: uncompromising protection for critical infrastructure, with the highest SLA and both online and on-site response readiness.

How does iSOC respond to incidents?

The service variants differ in the scope of response, including on-site support, and in the frequency of routine event-correlation analyses and other protective activities. The iSOC team responds in accordance with procedures and playbooks selected during implementation and updated as the organisation evolves. The response is designed to minimise or eliminate the impact of an attack on technological processes.

What reports does iSOC provide?

iSOC reporting includes a monthly report and a post-incident report, as well as a weekly report in higher service tiers. Each report contains recommendations for continuously improving the organisation’s cybersecurity posture. The preliminary audit that begins the implementation concludes with an audit report, providing a valuable basis for navigating the cybersecurity solutions market and planning further improvements.

Is iSOC intended for medium-sized companies or only for large organisations?

iSOC reflects the operating reality of:

small and medium-sized organisations, where growing legal and technological requirements are not matched by an equivalent increase in modernisation resources
large enterprises, where the scale and complexity of OT infrastructure make rapid change and response difficult
essential and critical entities, where current legal changes formalise demanding cybersecurity requirements

What are typical OT/ICS threats, and why does monitoring matter?

OT/ICS sectors face growing pressure from IT/OT convergence and the real-world consequences of incidents, including downtime and operational risk. CERT Polska has highlighted the increase in attacks and in the exposure of Internet-accessible OT systems, recommending urgent risk-reduction measures. This reinforces the need for continuous supervision and monitoring, as well as mature incident-response methods.

Can “ISOC” refer to something else?

Yes. Online, “ISOC” may be confused with a US abbreviation associated with Industrial Security Oversight Certification. In communications, we use a lowercase “i” at the beginning and the full name “Industrial Security Operations Center”, together with variants such as “SOC for OT/ICS”, to avoid ambiguity.

Why does OT cybersecurity require a different approach from IT security?

OT and ICS/SCADA systems control technological processes that cannot be stopped without risking production downtime, financial loss, or danger to human safety. Unlike IT, where updates, restarts, or temporary system shutdowns are standard practice, industrial infrastructure requires continuous availability and predictable operation. Combining the expertise of OT cybersecurity specialists and industrial automation engineers makes it possible to detect threats effectively without disrupting production installations.

Why is the iSOC implementation process important?

Proper implementation of a Security Operations Center for OT/ICS systems not only improves an organisation’s cybersecurity posture, but also supports compliance with NIS2, KSC, IEC 62443, and ISO 27001. A phased approach enables full threat visibility and effective protection of technological processes without disrupting industrial operations.

How long does an iSOC implementation take?

The implementation timeline depends on the size of the organisation, the number of sites, the complexity of the OT/ICS infrastructure, and the scope of the systems being monitored. The process is carried out in stages, allowing the organisation to realise initial security-monitoring benefits quickly while expanding the scope of protection as its cybersecurity maturity develops.

Why is iSOC different from a traditional IT SOC?

Most SOCs were designed for IT. Industrial OT/ICS networks have different priorities:

safety of the technological process,
high system availability,
deterministic communications,
limited ability to update devices,
no tolerance for unplanned restarts.

For this reason, iSOC follows a “Safety over Security” approach, under which every cybersecurity action is assessed for its impact on the technological process and the facility’s operational safety.

What are the business benefits of implementing iSOC?

With iSOC, industrial organisations gain:

continuous cybersecurity monitoring of OT/ICS infrastructure,
visibility of cyber events,
faster detection of incidents, cyberattacks, and anomalies,
reduced risk of production downtime and business losses,
24/7 support from OT cybersecurity experts,
support for compliance with NIS2, KSC, GDPR, ISO 27001, and IEC 62443,
auditable security processes,
improved visibility of industrial infrastructure,
greater operational resilience,
reduced financial and legal risk,
no need to build an in-house OT SOC team,
access to specialist SOC analyst expertise and incident-response processes,
the ability to build mature cybersecurity processes.

What does the iSOC service include?

The iSOC service provides organisations with:

24/7 OT/ICS cybersecurity monitoring,
security incident analysis,
detection of industrial threats and anomalies,
incident response for OT systems,
OT threat hunting,
security and risk-metric reporting,
support in meeting NIS2 and KSC requirements,
hardening of industrial infrastructure,
IEC 62443 compliance support,
consulting by industrial automation and cybersecurity experts.

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